LEGAL

Privacy Policy

PRIVACY POLICY Effective date: 22 August 2026 Last updated: 22 August 2026 1. Introduction TrifoldTech respects your privacy and is committed to handling personal data fairly, lawfully, transparently and securely. This Privacy Policy explains how TrifoldTech (“TrifoldTech,” “we,” “us” or “our”) collects, uses, stores, shares and protects personal data when you: visit https://trifoldtech.com contact us or request a quotation; register for a TrifoldTech Acad programme; subscribe to our newsletter; apply for an opportunity; purchase or use our products or services; join or interact with our community; or otherwise communicate with us. This policy is designed with reference to the Nigeria Data Protection Act 2023 and other applicable data-protection requirements. 2. Who Is Responsible for Your Data? For personal data collected directly through this Website, the data controller is: TrifoldTech Limited 42 Ogunsami Street, Surulere, Lagos State. Nigeria Email: Info@trifoldtech.com Telephone: +234 813 963 2298 Website: https://trifoldtech.com Where TrifoldTech processes personal data solely on behalf of a customer under a service agreement, that customer may be the data controller and TrifoldTech may act as a data processor. 3. Personal Data We Collect Depending on your interaction with us, we may collect: Information you provide 1. full name; 2. email address; 3. telephone or WhatsApp number; 4. company, institution or job information; 5. address or location information; 6. enquiry and project details; 7. course or event registration details; 8. account information; 9. billing and transaction information; 10. curriculum vitae, portfolio or application information; 11. feedback, testimonials and survey responses; 12. messages and files you submit to us; and 13. communication and marketing preferences. Information collected automatically When you visit the Website, our systems or service providers may collect: i. Internet Protocol address; ii. browser and device type; iii. operating system; iv. language and approximate location; v. referring page; vi. pages viewed and links selected; vii. access dates and times; viii. cookie identifiers; and ix. diagnostic, performance and security information. Payment information Payments may be handled by independent payment providers. Trifold Tech Limited may receive transaction references, payment status and limited billing information but ordinarily does not receive or store your complete payment-card details. Sensitive personal data We do not intentionally request sensitive personal data through general Website forms. Please do not submit health, biometric, financial-account, religious, political or other sensitive information unless it is necessary, specifically requested and transmitted through an approved method. 4. How We Collect Personal Data We collect personal data: directly from you; through Website forms, registrations and account features; through email, telephone, WhatsApp and social-media communications; through cookies and similar technologies; through payment, hosting, analytics and security providers; from event, programme or business partners where lawful; and from publicly available professional or business sources where appropriate. 5. Why We Use Personal Data We may process personal data to: 1. respond to enquiries and provide requested information; 2. prepare proposals, quotations and service agreements; 3. deliver and support products, projects and services; 4. register and manage learners or programme participants; 5. process payments and maintain transaction records; 6. administer accounts and community participation; 7. provide certificates, programme updates and support; 8. send newsletters or promotional communications where permitted; 9. personalise and improve Website content and services; 10. understand Website traffic and performance; 11. detect fraud, abuse and cybersecurity threats; 12. maintain business, tax and compliance records; 13. enforce our agreements and protect legal rights; 14. manage recruitment or partnership enquiries; and 15. comply with lawful requests and regulatory obligations. 6. Lawful Bases for Processing Depending on the circumstances, we rely on one or more recognised lawful bases: ⦁ Consent: where you have freely agreed to a specific use, such as receiving optional marketing communications. ⦁ Contract: where processing is necessary to take steps at your request or perform a contract with you. ⦁ Legal obligation: where processing is required to comply with applicable law. ⦁ Legitimate interests: where processing is reasonably necessary for operating, securing and improving our business and does not override your rights. ⦁ Vital interests or public interest: where applicable in limited circumstances. ⦁ Other lawful grounds:H where recognised by applicable data-protection law. Where we rely on consent, you may withdraw it at any time. Withdrawal will not affect processing that was lawful before consent was withdrawn. 7. Cookies and Similar Technologies The Website may use cookies and similar technologies to: 1. provide essential Website functions; 2. remember preferences; 3. maintain security; 4. measure traffic and performance; 5. understand how visitors use the Website; and 6. support embedded or third-party features. Necessary cookies may operate because they are required for the Website to function. Analytics, preference or advertising cookies should be used in accordance with applicable consent requirements. You can manage cookies through our cookie banner, where available, or through your browser settings. Blocking some cookies may affect Website functionality. 8. Marketing Communications We may send you news, product updates, programme announcements and promotional messages when you have consented or where another lawful basis permits it. You can unsubscribe by: selecting the unsubscribe link in an email; replying “STOP” where that option is provided; changing your communication preferences; or contacting info@triffoldtech.com Service-related communications including payment receipts, security notices, programme information and project updates are not promotional and may still be sent where necessary. 9. How We Share Personal Data We may share relevant personal data with: 1. hosting and cloud-service providers; 2. email and communication providers; 3. analytics and Website-security providers; 4. payment processors and financial institutions; 5. professional advisers, auditors and insurers; 6. contractors supporting our products and services; 7. programme, event or project partners; regulators, law-enforcement agencies or public authorities where legally required; a buyer, investor or successor involved in a legitimate business transaction; and other parties where you have authorised the disclosure. Service providers are expected to process personal data only for authorised purposes and apply appropriate safeguards. We do not sell personal data in exchange for money. 10. Third-Party Services and Links Our Website may link to or embed services operated by third parties, including WhatsApp, social-media platforms, maps, videos, analytics tools and payment providers. When you interact with these services, the relevant provider may collect personal data under its own privacy policy. TrifoldTech does not control the independent privacy practices of third parties, and you should review their policies before providing information. 11. International Data Transfers Some service providers may store or process personal data outside Nigeria. Where personal data is transferred internationally, we will take reasonable steps to use an applicable legal transfer mechanism and ensure an appropriate level of protection, as required by Nigerian data-protection law. These safeguards may include contractual protections, adequacy considerations, consent where appropriate or another legally recognised mechanism. 12. Data Retention We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, contractual, accounting, security and dispute-resolution requirements. Retention periods may depend on: ⦁ the nature and sensitivity of the data; ⦁ the duration of our relationship; ⦁ applicable limitation periods; ⦁ tax and regulatory requirements; ⦁ unresolved enquiries or disputes; and ⦁ security and fraud-prevention needs. When personal data is no longer required, we will delete, anonymise or securely dispose of it, subject to legal and technical limitations. 13. Data Security We use reasonable administrative, organisational and technical safeguards designed to protect personal data against: ⦁ unauthorised access; ⦁ accidental loss; ⦁ unlawful disclosure; ⦁ alteration; ⦁ destruction; and ⦁ misuse. These measures may include access controls, secure hosting, encryption where appropriate, backups, staff or contractor confidentiality obligations and system monitoring. No internet transmission or storage system is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a personal-data breach, we will assess and respond to it and provide any legally required notification. 14. Your Data-Protection Rights Subject to applicable law and any lawful limitations, you may have the right to: ⦁ be informed about the processing of your personal data; ⦁ request access to your personal data; ⦁ request correction of inaccurate or incomplete data; ⦁ request deletion of personal data; ⦁ request restriction of processing; ⦁ object to certain processing; ⦁ withdraw consent; ⦁ request data portability; ⦁ object to direct marketing; ⦁ obtain information about certain automated decisions; and ⦁ lodge a complaint with the Nigeria Data Protection Commission. To exercise a right, contact info@trifoldtech.com. We may request information necessary to verify your identity and protect your data. We will respond within the period required by applicable law. Some requests may be limited where we must retain or process information to comply with a legal obligation, establish legal claims or protect another person’s rights. You may learn more or submit a complaint through the Nigeria Data Protection Commission at [https://ndpc.gov.ng](https://ndpc.gov.ng). 15. Children’s Privacy The Website and our general commercial services are not intentionally directed at children under 13. Where a programme is intended for minors, we may require consent and information from a parent or legal guardian. We will seek to collect only the information reasonably required to administer that programme and protect participants. If you believe that a child has provided personal data without appropriate permission, contact us at info@trifoldtech.com. 16. Automated Decision-Making We do not intend to make decisions that produce legal or similarly significant effects solely through automated processing unless we provide an appropriate notice and comply with applicable law. We may use limited automated tools for spam filtering, fraud detection, security monitoring, form routing and Website personalisation. 17. Your Responsibilities Please provide accurate information and notify us when it changes. If you provide personal data relating to another person, you confirm that you are authorised to do so and have provided any notice required by law. Do not send confidential or sensitive personal data through unsecured or general communication channels unless requested. 18. Changes to This Privacy Policy We may update this Privacy Policy when our services, technologies, business practices or legal obligations change. The revised policy will be posted on this page with a new “Last updated” date. Where a change materially affects how we use personal data, we may provide an additional notice or request consent where required. 19. Contact and Complaints For privacy questions, requests or complaints, contact: TrifoldTech Limited 42 Ogunsami Street, Surulere, Lagos State. Nigeria Email: Info@trifoldtech.com Telephone: +234 813 963 2298 Website: https://trifoldtech.com We will investigate privacy complaints and work to resolve them appropriately. You also have the right to contact the Nigeria Data Protection Commission through https://ndpc.gov.ng info@trifoldtech.com to request access, correction or deletion.